Smart Display & App Troubleshooting
Smart Display Widget Cards Go Blank After an Ecosystem Migration
You moved your smart home from SmartThings to Home Assistant. Or from Google Home to Apple Home. Or you just refreshed your…
18 troubleshooting guides
Smart Display & App Troubleshooting
Companion apps that crash, smart displays that freeze, and permissions that vanish after updates. Software-layer troubleshooting for the screens you talk to.
Smart Display & App Troubleshooting
Nest Hub Max Face Match Keeps Un-Enrolling Family Members: Recovery
Face Match on the Nest Hub Max is one of the more useful features on any smart display: walk into the kitchen,…
Smart Display & App Troubleshooting
Smart Display Freezes During Routine Use: Memory and Caching Issues
Smart displays that freeze randomly during normal use are running into memory limits. Here is how to identify and reduce the memory…
Smart Display & App Troubleshooting
Smart Home App Permissions Vanish After Phone Update
When phone OS updates strip your smart home app's permissions, location and background access break automations. Here is how to restore them.
Smart Display & App Troubleshooting
Smart Home App Crashes on Launch: iOS and Android Recovery
When your smart home app crashes the moment you open it, the local app state is corrupted. Here is the recovery flow.
Smart Display & App Troubleshooting
Companion App Cannot Find Your Device on the Network
When a manufacturer's app cannot discover your already-set-up device, the local network discovery has broken. Here is the recovery flow.
Smart Display & App Troubleshooting
App Crashes Specifically When Viewing Camera Footage
When the smart home app crashes only when you tap to view a camera, the video decoding is failing. Here is how…
Smart Display & App Troubleshooting
Smart Display Showing Wrong Time or Date After Power Outage
When a smart display shows the wrong time after a power outage, the NTP sync or location data has not refreshed. Here…
Smart Display & App Troubleshooting
Smart Display Stuck on Setup Screen After Reset
When a freshly-reset smart display will not advance past the setup screen, the cause is one of three things. Here is how…
Smart Display & App Troubleshooting
Casting From App to Smart Display Fails Silently
When casting from a phone app to a smart display silently fails, the cast service has not registered. Here is how to…
Smart Display & App Troubleshooting
Smart Display Showing Outdated Information Despite Connection
When your smart display shows stale weather, calendar, or news despite being online, the data feeds are cached. Here is how to…
Smart Display & App Troubleshooting
Smart Home App Notifications Pile Up: Notification Fatigue
When your smart home apps flood you with notifications, filtering is the only sustainable answer. Here is how to tune notifications without…